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Customer Service

Customer Service

We are here to assist you. If you have a special need, please don't hesitate to ask. We may have other colors or styles or custom sizes available. We have a toll free number and fax available as well as email for your convenience.
E-Mail: linenstock@yahoo.com
Toll Free Phone: 1-866-249-0880
Toll Free Fax: 1-800-420-9038
Terms of Service May be updated by us from time to time without notice to you. We advise you that you are subject to these terms when you use the Linenstock site.
TERMS New customer orders will be shipped with payment by credit card or PayPal. Which accepts Amex, Visa, and MC and Discover Net 30 with approved credit information on file. In the event of a returned check, we will bill the credit card on file the amount of the check plus a $25 return check fee. CONDITIONS Orders will be processed as received. Verbal orders are considered firm. Changes or cancellations must be made the same day order is placed and are subject to production approval. Changes or cancellation on next day orders are not accepted. Any additions will be entered as a new order and will be shipped separately. Orders for custom sizes and specialty items cannot be cancelled once in production. All pricing is for each unless otherwise noted. Must meet minimum quantity required. Product sizes are for cut fabric, finished items may be slightly smaller. We are not responsible for dye lot variations. We are not responsible for typographical errors. We are not responsible for late deliveries due to freight carrier. There is a $2.50/box handling charge for all freight collect shipments. Prices and terms are subject to change without notice. RETURNS All claims must be made within 10 days of receipt. All returns subject to approval. No returns will be processed without a return authorization number 50% re-stocking fee will be charged on stock sizes. 75% re-stocking fee will be charged on custom sizes. (A custom size is any item that does not appear on website) Credits are issued when incorrect merchandize is returned and processed. No returns on used or laundered merchandise. Merchandise credits valid for one year.
Address: Linenstock 338 Wyoming Avenue Kingston, Pa. 18704